Production Specialist(PT)-Waukegan,IL

Role Based in Waukegan

Job Title: Production Specialist (Flexible Hours in Waukegan) Hiring: FedEx Office Worksite: Waukegan, IL (Local Candidate Preferred)

Pay Rate: $16-$22/Hour (approx. $19.8k/Year) Benefits: Employee discounts and perks (where applicable). Join a friendly Waukegan team with flexible shifts.

Position Scope

This role focuses on your professional skills with a schedule that fits your life.

• This Waukegan-based role is an excellent opportunity for professionals skilled in customer service.
• Our FedEx Office team in Waukegan, IL is growing.
• Benefit from working in Waukegan, a key hub for the Retail And Print Services industry.

About FedEx Office In-Store Production

Production Specialists at FedEx Office focus exclusively on the behind-the-counter print production workflow — operating digital presses, managing the order queue, and executing finishing processes from open to close. Unlike general team members who rotate across shipping, retail, and printing, Production Specialists spend their entire shift on the production floor, maximizing equipment utilization and order throughput. This dedicated production focus makes the role ideal for individuals who enjoy operating machinery and producing tangible, high-quality output.

Position Overview

FedEx Office is hiring Production Specialists to manage the in-store print production workflow at retail locations. You will operate digital printers, copiers, and finishing equipment, processing the store's daily print order queue from intake through quality check and customer notification. This is a production-focused position with minimal direct customer interaction and maximum time spent operating printing equipment.

Key Responsibilities

• Process the store's daily print order queue, prioritizing jobs by deadline, complexity, and service level commitment.
• Operate high-speed digital printers, color copiers, and wide-format plotters producing business cards, flyers, banners, and presentations.
• Execute finishing tasks including cutting, folding, stapling, binding, laminating, and mounting on completed print orders.
• Perform quality checks on every completed order verifying color accuracy, page sequencing, and finishing specifications.
• Maintain production equipment through daily cleaning, toner replacement, paper loading, and basic jam clearing.

Qualifications & Benefits

Must be 18+ with a high school diploma or equivalent. Prior experience with digital printing equipment preferred but not required — FedEx Office provides full equipment training. Strong attention to detail and ability to manage multiple orders simultaneously. FedEx Office offers competitive production specialist hourly pay, flexible scheduling, employee discounts, medical/dental/vision eligibility, tuition assistance, and advancement into senior specialist and management tracks.